Terms & Conditions

Last updated May 24, 2025

Welcome to Icepure!

These Terms and Conditions (“Terms”, “Agreement”) govern your access to and use of our website and services provided by Icepure, including the purchase of water purifiers and related products. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our website.

General Information

These Terms apply to all visitors, users, and customers of the website.

Eligibility

  • By using this site, you represent that:
  • You are at least 18 years old or the age of majority in your jurisdiction.
  • You have the legal capacity to enter into a binding agreement.

Products and Services

We sell water purifiers and related accessories. All product descriptions, images, and specifications are provided to the best of our knowledge. However, we do not guarantee that the information is 100% accurate, complete, or current.

We reserve the right to:

  • Modify or discontinue any product at any time without notice.
  • Limit the sales of our products to any person, geographic region, or jurisdiction.

Pricing and Payments

  • All prices are listed in INR and include/exclude applicable taxes (as specified).
  • We accept payments via [credit cards, debit cards, UPI, net banking, etc.].
  • We reserve the right to correct pricing errors and cancel any orders placed at an incorrect price.

Shipping and Delivery

Please refer to our Shipping Policy for detailed information.

Returns and Refunds

Please refer to our Return & Refund Policy for details on returns, exchanges, and refunds.

Intellectual Property

All content on the site (logos, images, text, graphics, product descriptions) is the property of Icepure and protected by intellectual property laws. Unauthorized use is strictly prohibited.

Prohibited Uses

You may not use our site:

  • For any unlawful purpose.
  • To solicit others to perform or participate in illegal acts.
  • To violate any laws or regulations.
  • To infringe upon our intellectual property rights or the rights of others.
  • To transmit any viruses or malicious code.
  • We reserve the right to terminate your use of the site or any services if you violate these Terms.

Limitation of Liability

To the fullest extent permitted by law:

  • We do not warrant that the website will be uninterrupted, error-free, or completely secure.
  • We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or purchase of our products.

Governing Law

These Terms shall be governed and construed in accordance with the laws of India/ Your State, without regard to conflict of law principles.

Changes to These Terms

We reserve the right to update or change these Terms at any time. Your continued use of the website following any changes constitutes acceptance of those changes.

Contact Us

  • 📧 customercare@icepure.in
  • 🕒 Customer Service Hours: [e.g., Mon–Fri, 9 AM – 6 PM]